Service Center

Lentz Machinery Group is able to offer its customers the support required to address all training, installation, and troubleshooting issues from its physical location in Conover, NC.   Our technicians are fully trained on all software, hardware, and mechanical aspects of our product lines. The company infrastructure includes:

• Trained and certified in-house technicians;
• Complete 3-D modeling and software interface capability using our own digitizing system;
• Machine programming capability for “in-house” support of our customers;
• Training by our technicians either “in house” or “onsite”
• Online diagnostics support from both Conover, NC, and from the factory; and,
• In-house spare parts inventory combined with “same day” drop-ship agreement with the local machine and electronics parts vendors designed to minimize the wait time when our customers need parts “NOW”.s